We're seeking an self-driven individual to join our customer success team in Moscow. You will be an e-commerce analyst for projects with large e-commerce, fintech and service companies (both in Russia and in Europe).
What you will do:
analyze purchase funnels, identify gaps and opportunities for Conversion Rate Optimization and deliver insights to customer success managers;
perform deep-dives of A/B-test data to find the root causes behind variances of key parameters over a given time-period;
create and manage dashboards and reporting (daily, weekly, and monthly) and deliver key insights to business;
work closely with analytics departments of leading e-commerce companies in Russia and Europe (X5, TSUM, Eldorado, MTS, Avatrade, Kaspi.kz, KupiVIP, Home Credit Bank etc.);
educate customers’ employees on campaign data interpretation and help them in understanding our approach;
participate in projects on early implementation phases, validate it from data perspective: alignment, completeness and integrity;
support customers and provide needed documentation.
We are looking for:
3+ years of experience in a similar role in e-commerce company, agency or service provider;
experienced and knowledgeable in A/B and MVT testing;
strong knowledge of analytics tools: Google Analytics, Yandex.Metrica etc.;
experience with BI/reporting tools is a strong plus;
R/Python knowledge is a plus;
ability to communicate data and insights in a comprehensible and clear way based on targeted audience;
ability to validate analyses, reports, and underlying data, and collaborate with developers to resolve any reporting system data integrity issues
a willingness to learn, help out, and go the extra mile;
upper-intermediate English (both written and verbal) is a must.
What we offer:
flexible work hours, compensation of education costs, conferences and atmosphere of personal growth;
company office in the city center (Moscow), currently remote work
challenging and interesting projects with top e-commerce, fintech and service companies from both Russia and Europe;
opportunity to work closely and grow with our tech partners, leading technology companies: Dynamic Yield, Algolia and others;
opportunities to make a real impact on company business and customer success;
growth potential in a professional team with international ambitions and global partners; very open-minded and positively-flexible management.