An ideal candidate would have experience in e-commerce or retail marketing service providers, speaks fluent english and have a track record of successfully implemented solutions or business cases.
What you will do:
Develop and implement personalization solutions (Dynamic Yield) and build business cases to increase online sales, conversions, order value and other key metrics
Develop solution roadmaps, lead customer interviews for identifying needs and goals, generate reports and gather feedback
Provide consulting regarding business and technical support
Interact closely with Dynamic Yield consultants and technical support to learn and share experience
Take part in company strategy sessions to define new business directions, consulting products, prospect partners and business development
We are looking for:
3+ years of experience in customer success management, consulting or business analytics
Strong organization skills, a proven ability to multi-task, and meet deadlines
Outstanding communication, interpersonal, and proven presentation and client interaction skills
Strong understanding and proven experience of working with Google Analytics, Yandex.Metrika or other analytics tools
e-Commerce or relevant digital agency experience would be a big advantage;
Experience with personalization tools or digital marketing tools (Google, Yandex, Criteo, RetailRocket, RichRelevance, Flocktory etc.), CRO (Conversion Rate Optimization) experience, HTML/CSS, JS knowledge would be a plus
Fluent English is a must as you will also lead European accounts (other languages would be a plus)
What we offer:
Challenging and interesting work with top e-commerce companies and other retail verticals from both Russia and Europe
Opportunity to work closely with our tech partners, leading technology companies: Dynamic Yield, Wide Eyes and others
Opportunities to make a real impact on company business and customer success
Strong team and projects with breakthrough technologies (AI, Blockchain, Computer Vision, AR)
Growth potential in a professional team with international ambitions and global partners; very open-minded and positively-flexible management